Frequently Asked Questions

Everything you need to know about your LBD shopping experience.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. As our collections range from bodycon to oversized fits, we recommend checking the 'Style Notes' section for fit advice or contacting our stylists for personalized help.

What is your return policy for evening wear?

We offer a 30-day return window for all unworn items with original tags and security ribbons attached. Please ensure the garment is free from makeup, perfume, or deodorant marks to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer Express Next-Day Delivery for orders placed before 2 PM Monday through Thursday, perfect for those last-minute event needs.

Do you ship internationally?

Yes, LBD ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Duties and taxes are calculated at checkout for most destinations.

How should I care for my delicate fabrics?

Most of our premium lace, silk, and sequined pieces are 'Dry Clean Only' to maintain their shape and finish. Please refer to the care label inside your garment for specific washing instructions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.